Privacy Policy

1. Introduction and Scope

Digital Crazy Hub ("we", "us", or "our") operates the website located at https://digitalcrazyhub.com. This Privacy Policy describes how we collect, use, store, and disclose information from visitors, prospective clients, and partners who interact with our digital marketing platform, online resources, and consultation channels.

By accessing our website, contacting our team, or submitting an inquiry for our services, you acknowledge the practices outlined in this policy. If you do not agree with any terms of this policy, please discontinue using our website.

2. Information We Collect

We collect information to provide effective marketing consultations, respond to customer inquiries, and improve our website experience. The categories of information we may collect include:

A. Personal Information Voluntarily Provided

• Contact Information: Your full name, business or personal email address, phone number, and company name when submitted through our contact forms or email correspondence.
• Project & Business Requirements: Details regarding your marketing goals, preferred service categories (such as SEO, Google Ads, or Web Development), budget ranges, and project briefs.
• Direct Correspondence: Any feedback, questions, or notes shared directly via email, telephone calls, or scheduled consultation discussions.

B. Automatically Collected Technical Data

When you browse our website, standard web server logs may automatically record technical parameters necessary for security and diagnostic purposes, such as:

• IP address and general geographic region.
• Browser type, browser version, and operating system.
• Date, time, and duration of pages visited.
• Referring URL or external page that directed you to our website.

Important Note: We do not process or store sensitive payment card information or bank credentials directly through this informational website.

3. How Personal Information Is Used

Digital Crazy Hub utilizes collected personal and business information strictly for legitimate commercial purposes, including:

• Service Fulfillment: Responding to consultation requests, evaluating marketing needs, and preparing custom campaign proposals.
• Client Communication: Providing project updates, answering questions, and coordinating deliverables.
• Website Maintenance & Security: Monitoring platform performance, preventing unauthorized access, and resolving technical errors.
• Compliance: Fulfilling applicable legal, tax, or regulatory obligations under Indian law.

4. Contact Form Submissions and Communication

When you submit a contact or consultation form on our website:

• Your submitted details are securely routed to our authorized team members in Chennai, India.
• We use this information solely to evaluate your business inquiry and connect regarding requested digital services.
• You may request removal of your inquiry details from our prospect records at any time by contacting digitalcrazyhub@gmail.com.

5. Cookies and Tracking Technologies

Our website uses standard browser cookies and local storage to ensure smooth navigation, preserve user interface preferences, and maintain session security.

• Essential Technical Cookies: Necessary for basic website functionality, responsive layout delivery, and navigation consistency.
• Performance & Analytics: When configured, aggregated analytics help us understand aggregate visitor trends (such as popular service pages) to improve user experience.

You can choose to disable or filter cookies through your individual browser settings. Please note that disabling certain technical cookies may affect some visual layout behaviors.

6. Third-Party Services and External Links

Our website may contain links to external websites, including our official social media channels (Facebook, Twitter / X, Instagram, LinkedIn, Pinterest) and third-party tools.

This Privacy Policy applies solely to Digital Crazy Hub's website. We have no control over and assume no responsibility for the privacy policies, terms, or practices of external third-party sites. We encourage you to review the privacy notices of any external site you visit.

7. Data Storage, Security and Retention

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted transmission via standard HTTPS / SSL protocols.
• Restricted internal access limited to authorized marketing and operational personnel.
• Regular server security maintenance and secure software updates.

We retain contact information only as long as necessary to address your service inquiry, maintain client accounts, or satisfy applicable statutory retention requirements.

8. Data Sharing and Disclosure

Digital Crazy Hub does not sell, lease, rent, or trade your personal contact details to third parties for their direct marketing purposes. We may disclose information only under the following limited circumstances:

• Trusted Infrastructure Providers: With reliable hosting, email, and technical service providers operating under confidentiality agreements who assist us in operating our business.
• Legal & Regulatory Compliance: If required to do so by applicable Indian law, court order, or law enforcement agency in connection with legal proceedings.
• Protection of Rights: To enforce our website terms, protect our rights, privacy, safety, or property, or that of our clients or the public.

9. Your Privacy Rights and Choices

Under applicable data protection guidelines, you have rights regarding your personal information, including:

• Right to Access: You may request confirmation of whether we hold personal data relating to your business inquiry.
• Right to Correction: You may ask us to update or rectify inaccurate or outdated contact details.
• Right to Erasure / Opt-Out: You may request the deletion of your inquiry details from our communication lists.

To exercise any of these rights, please submit a written request to digitalcrazyhub@gmail.com.

10. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our operational practices, new marketing service offerings, or legal requirements. When updates occur, we will revise the "Effective Date" at the top of this document. We encourage visitors to review this page periodically to stay informed about our privacy commitments.

11. Privacy Contact Details

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact our team: